Harmon’s organisational model considers the external environment, organisational goals, design, processes and performers. It helps identify where alignment, measures, resources, incentives or skills require improvement.
How to use this tool
Define the issue and scope
Define the organisational issue and scope.
Gather evidence at each level
Gather evidence at organisational, process and job levels.
Examine alignment
Examine alignment between goals, processes and performers.
Prioritise improvements
Identify and prioritise performance improvements.
References & further reading
Cadle, J. et al. (2021). Business Analysis Techniques: 123 Essential Tools for Success, 3rd ed. BCS. ISBN 9781780175690.