Structured problem solving uses a repeatable sequence to define a problem, gather evidence, identify causes, develop options, implement action and evaluate results.
How to use this tool
Define and evidence the problem
Define and evidence the problem.
Analyse the causes
Analyse its causes and contributing factors.
Develop and evaluate options
Develop and evaluate possible responses.
Implement and measure
Implement the selected response and measure the result.
References & further reading
Kepner, C. H. and Tregoe, B. B. (1965). The Rational Manager. McGraw-Hill.