User profiles describe the characteristics, context, capabilities, behaviours and needs of user groups. They support segmentation, accessibility analysis and participant selection.
How to use this tool
Define purpose and groups
Define the purpose and relevant user groups.
Gather characteristic evidence
Gather evidence about characteristics and behaviours.
Document needs and context
Document needs, capabilities and contextual differences.
Validate and apply throughout
Validate and use the profiles throughout analysis and testing.
References & further reading
Yayici, E. (2015). Business Analysis Methodology Book. BA-Works. ISBN 9786058603738.