Capacity planning determines the resources needed to meet current and forecast demand. It compares expected workloads with available people, skills, time, equipment or technology.
How to use this tool
Define demand and horizon
Define the demand, scope and planning horizon.
Measure available capacity
Measure available resources and capacity.
Identify shortages and constraints
Identify shortages, constraints or excess capacity.
Balance demand and capacity
Agree actions to balance demand and capacity.
References & further reading
Winter, H. (2023). The Business Analysis Handbook: Techniques to Deliver Better Business Outcomes, 2nd ed. Kogan Page. ISBN 9781398610132.