A crisis curve shows how a crisis develops from early warning signs and escalation through peak disruption, response and recovery. It helps anticipate changing needs and decision points.
How to use this tool
Define the crisis scenario
Define the crisis scenario and planning horizon.
Identify phases and warning signs
Identify the likely phases and warning signs.
Map needs by phase
Map decisions, communications and resource needs by phase.
Review as events unfold
Review and update the response as the situation develops.
References & further reading
Fink, S. (1986). Crisis Management: Planning for the Inevitable. AMACOM.