Culture comprises the shared values, beliefs, behaviours, assumptions and working practices influencing how people act. Cultural analysis helps assess readiness for change and identify likely enablers or resistance.
How to use this tool
Define purpose and scope
Define the purpose and scope of the analysis.
Gather behavioural evidence
Gather evidence about behaviours, values and working practices.
Identify enablers and barriers
Identify cultural enablers, barriers and differences.
Design actions that fit
Design actions suited to the organisation’s actual culture.
References & further reading
Winter, H. (2023). The Business Analysis Handbook: Techniques to Deliver Better Business Outcomes, 2nd ed. Kogan Page. ISBN 9781398610132.