Business Change and ImplementationResource

SOP Template

Documenting an approved operating procedure.

A Standard Operating Procedure template documents the approved steps, responsibilities, inputs, controls and outputs for a recurring activity. It supports consistent execution, training and compliance.

How to use this tool

  1. Define purpose and scope

    Define the procedure’s purpose and scope.

  2. Record steps and controls

    Record the steps, roles, inputs, controls and outputs.

  3. Validate with users

    Validate the procedure with responsible users and managers.

  4. Approve and review

    Approve, publish and review it under document control.

References & further reading

International Organization for Standardization (2015). ISO 9001:2015 Quality Management Systems—Requirements.