A Statement of Work defines the work, deliverables, scope, responsibilities, assumptions, schedule, acceptance criteria and commercial arrangements.
How to use this tool
Define outcomes and scope
Define the required outcomes and scope.
Record deliverables and dates
Record deliverables, responsibilities, dates and dependencies.
Set acceptance criteria
Establish acceptance criteria and commercial arrangements.
Agree and control changes
Obtain agreement and control subsequent changes.
References & further reading
Yayici, E. (2015). Business Analysis Methodology Book. BA-Works. ISBN 9786058603738.